Our only priority is to provide the highest level of customer service.
We know that plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.
Our plumbers are the same way—they treat your home with respect and consideration. We wipe our feet on our own mats, we wear shoe covers before entering your home, and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it. Our prices are flat-rate and upfront, so you don’t have to worry about inflating prices as the job goes on.
Everything we do is shaped by our values:
We always listen carefully to each other and our customers. We also endeavor to respond quickly to our customers’ needs with open, upfront commitments. These values and the practices based on them are the foundation of our service, our philosophy, and our daily lives at Capitol Plumbing & Rooter Inc.
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